Terms of service

TERMS OF SERVICE
Effective date: July 1, 2026
Last updated: July 1, 2026

OVERVIEW
Welcome to Sonic Balanceโ„ข. Sonic Balanceโ„ข is a Pennsylvania sole proprietorship operating under a registered fictitious name and based in Yardley, Pennsylvania. The terms โ€œSonic Balance,โ€ โ€œwe,โ€ โ€œus,โ€ and โ€œourโ€ refer to Sonic Balanceโ„ข.

These Terms of Service govern your access to and use of sonic-balance.com and all related content, features, booking tools, products, digital materials, wellness sessions, and other services we provide (collectively, the โ€œServicesโ€). Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to offer certain Services to you.

By visiting, browsing, booking, purchasing, downloading, or otherwise using the Services, you agree to these Terms of Service, our Privacy Policy, our Refund, Cancellation and Rescheduling Policy, our Shipping Policy, our Wellness and Medical Disclaimer, and any additional terms displayed at checkout or when booking. If you do not agree, do not use the Services.

The Services are intended primarily for customers located in the United States unless we expressly state otherwise.

1. ELIGIBILITY AND ACCOUNTS
You must be at least 18 years old, or the age of legal majority where you live, to create an account, make a purchase, or book a session. Services for a minor are available only if Sonic Balance agrees in advance and a parent or legal guardian provides any consent we require.

You agree to provide accurate, current, and complete information. You are responsible for safeguarding your account credentials and for activity conducted through your account. You may not sell, transfer, or assign your account to another person.

2. NATURE OF SONIC BALANCE SERVICES
Sonic Balance offers non-medical wellness experiences, educational content, sound-based relaxation services, nervous-system regulation support, guided practices, digital audio content, and related products.

Sonic Balance is not a medical practice, mental-health practice, physical-therapy practice, or emergency service. We do not diagnose, treat, cure, or prevent diseases, disorders, injuries, or medical or psychological conditions. Our Services are not a substitute for care from a licensed physician, mental-health professional, or other qualified healthcare provider.

You are responsible for deciding whether the Services are appropriate for you. You should seek professional medical advice before participating if you are pregnant; have a seizure disorder, sound sensitivity, an implanted electronic device, a serious cardiovascular condition, acute psychiatric symptoms, or any other condition that could affect safe participation. This list is not exhaustive. You agree to disclose information reasonably necessary for safe participation and to stop a session or recording immediately if you feel pain, dizziness, distress, disorientation, or other concerning symptoms.

Nothing on our website, in our marketing, or during a session should be interpreted as medical advice. For emergencies, call 911 or contact an appropriate emergency service.

3. WELLNESS SESSIONS AND APPOINTMENTS
Appointments are subject to availability and confirmation. The session length, location, price, included features, and any preparation instructions are described on the booking page or confirmation message.

You agree to arrive on time and follow reasonable safety and conduct instructions. Late arrival may reduce the time available for your session so later appointments are not disrupted. We are not required to extend a session because of late arrival.

We may decline, pause, modify, or end a session when we reasonably believe participation may be unsafe, inappropriate, disruptive, or outside the scope of our Services. When practical, we will explain the reason and address any refund or rescheduling issue under our Refund, Cancellation and Rescheduling Policy.

Booking deposits, cancellations, rescheduling, late arrivals, no-shows, packages, gift certificates, complimentary sessions, and refunds are governed by the Refund, Cancellation and Rescheduling Policy posted on our website and any terms displayed at booking.

4. INTAKE INFORMATION AND BIOMETRIC OR WELLNESS DATA
We may ask for optional intake information to personalize a session and support safe participation. We may also collect or review wellness-related measurements, such as heart-rate variability or other non-diagnostic observations, when included in a session.

These measurements are provided for wellness, educational, and informational purposes only. They are not medical tests, diagnoses, or guarantees of health status or outcomes. Do not delay or avoid professional care based on information provided through Sonic Balance.

5. PRODUCTS AND DESCRIPTIONS
We make reasonable efforts to describe physical products, digital products, and Services accurately. Colors, appearance, sound, packaging, and other details may vary depending on your device, settings, manufacturing changes, or other factors.

We may update, limit, or discontinue any product or Service at any time. We do not guarantee that every item or appointment will remain available.

6. ORDERS AND ACCEPTANCE
Submitting an order is an offer to purchase. We may accept, reject, limit, or cancel an order for legitimate business reasons, including suspected fraud, pricing errors, inventory limitations, payment issues, safety concerns, or misuse of promotions.

An order is accepted when we send confirmation or otherwise begin fulfillment. If we cancel an order after payment, we will issue an appropriate refund to the original payment method unless another method is required by law or agreed with you.

Review your order carefully before submitting it. Changes or cancellations may not be possible after fulfillment has begun.

7. PRICES, TAXES, AND PAYMENT
Prices and promotions may change without notice. The price charged is the price shown when the order or booking is submitted, subject to correction of obvious errors.

You authorize us and our payment processors to charge the payment method you provide for the amount displayed at checkout or booking, including applicable taxes, shipping, and fees. You represent that you are authorized to use the payment method.

Pennsylvania sales tax and other applicable taxes may be collected when required, including on taxable physical or digital products.

8. DIGITAL PRODUCTS AND AUDIO CONTENT
Digital products, including audio tracks, guided meditations, recordings, written materials, and downloads, are licensed to you for personal, non-commercial use only. They are not sold as intellectual property.

You may not copy, reproduce, share, upload, distribute, resell, sublicense, publicly perform, modify for redistribution, or use digital content to create competing or derivative commercial products without our written permission.

Digital content may require compatible devices, software, headphones, speakers, or internet access. You are responsible for those requirements. Do not use audio content while driving, operating machinery, or performing an activity requiring full attention. Use a comfortable volume and stop immediately if you experience discomfort, dizziness, distress, or unusual symptoms.

Access to digital content may be limited, updated, or discontinued for security, licensing, technical, or business reasons. Where reasonably possible, customers who purchased a download will be given an opportunity to retain or re-download it.

Digital-product refunds are governed by our Refund, Cancellation and Rescheduling Policy.

9. PHYSICAL PRODUCTS, SHIPPING, AND DELIVERY
Physical-product shipping and delivery are governed by our Shipping Policy. Delivery dates are estimates, not guarantees. We are not responsible for carrier delays or events outside our reasonable control, but we will work in good faith to investigate eligible lost, damaged, or incorrect shipments.

10. PROMOTIONS, DISCOUNTS, PACKAGES, AND GIFT CERTIFICATES
Promotions, discount codes, packages, complimentary offers, referral offers, and gift certificates may have additional terms. Unless stated otherwise, promotions cannot be combined, exchanged for cash, applied retroactively, or transferred for resale.

We may correct or cancel a promotion that was published or applied in error, subject to applicable law. Gift certificates and prepaid packages will be honored according to the terms presented at purchase and applicable law.

11. TESTIMONIALS, REVIEWS, AND FEEDBACK
You may voluntarily submit reviews, ideas, suggestions, or other feedback. You represent that your submission is truthful, based on your genuine experience, and does not violate another personโ€™s rights.

By submitting a public review or testimonial, you grant Sonic Balance a non-exclusive, worldwide, royalty-free license to reproduce, display, and share that public content for business and promotional purposes, with reasonable editing for length or clarity that does not materially change its meaning.

We will not publicly use private intake responses, confidential session communications, identifiable wellness information, photographs, audio, video, or a private testimonial without separate permission when permission is required. We do not promise that any testimonial represents the typical experience of every customer. Individual experiences vary.

We may remove unlawful, abusive, fraudulent, irrelevant, or clearly false content, but we will not prohibit honest reviews or criticism.

12. INTELLECTUAL PROPERTY
The website and Services, including text, logos, graphics, photographs, designs, videos, audio, recordings, software, course materials, and the arrangement of content, are owned by or licensed to Sonic Balance and are protected by intellectual-property laws.

Sonic Balanceโ„ข, associated logos, product names, service names, designs, and slogans are trademarks or claimed trademarks of Sonic Balance or their respective owners. Use of the โ„ข symbol does not represent that a mark is federally registered.

Except for the limited personal-use rights expressly granted in these Terms, no right, title, or license is transferred to you. You may not use our intellectual property without written permission.

13. THIRD-PARTY SERVICES AND LINKS
The Services may use or link to third-party services, including Shopify, payment processors, booking platforms, analytics providers, email or text providers, delivery carriers, and embedded content. Third parties operate under their own terms and privacy practices.

We are not responsible for third-party websites or services that we do not control. Your use of them is at your own risk and subject to their terms.

14. RELATIONSHIP WITH SHOPIFY
Our online store is powered by Shopify. Purchases are made directly from Sonic Balance, not from Shopify. To the fullest extent permitted by law, Shopify is not responsible for products, sessions, digital content, injuries, losses, disputes, or transactions between you and Sonic Balance.

15. PRIVACY
Our collection, use, storage, and disclosure of personal information are described in our Privacy Policy. By using the Services, you acknowledge that information may be processed by Shopify and other service providers that help us operate the business.

16. ELECTRONIC COMMUNICATIONS
By providing an email address or mobile number, you consent to receive transactional communications related to bookings, purchases, reminders, support, security, and account activity.

Marketing emails or text messages will be sent only as permitted by law and your stated preferences. You may unsubscribe from marketing emails using the link provided and may opt out of marketing text messages by following the instructions in the message. Opting out of marketing does not stop necessary transactional messages.

17. PROHIBITED USES
You may not use the Services to:
โ€ข violate any law or another personโ€™s rights;
โ€ข submit false, deceptive, threatening, defamatory, abusive, or unlawful content;
โ€ข introduce malware or interfere with security or functionality;
โ€ข scrape, harvest, or collect data without authorization;
โ€ข impersonate another person or misrepresent your identity;
โ€ข misuse promotions, payment systems, bookings, reviews, or chargebacks;
โ€ข copy, resell, exploit, or commercially use the Services or content without permission; or
โ€ข engage in conduct that threatens safety or materially disrupts other customers or our operations.

We may suspend or terminate access when we reasonably believe these Terms have been violated.

18. ERRORS AND CORRECTIONS
Information may occasionally contain errors, including pricing, availability, description, or scheduling errors. We may correct errors and update or cancel affected orders or bookings. If a correction materially affects a paid order or booking, we will provide an appropriate refund or reasonable alternative.

19. DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES, WEBSITE, CONTENT, PRODUCTS, DIGITAL MATERIALS, AND WELLNESS SESSIONS ARE PROVIDED โ€œAS ISโ€ AND โ€œAS AVAILABLE,โ€ WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, EXCEPT WARRANTIES THAT CANNOT LEGALLY BE EXCLUDED.

WE DO NOT GUARANTEE ANY PARTICULAR PHYSICAL, EMOTIONAL, MENTAL, SPIRITUAL, FINANCIAL, OR OTHER RESULT. EXPERIENCES VARY. WE DO NOT GUARANTEE THAT THE WEBSITE OR DIGITAL SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

20. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, SONIC BALANCE AND ITS SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, LOST OPPORTUNITIES, OR REPLACEMENT COSTS, ARISING FROM OR RELATED TO THE SERVICES.

TO THE FULLEST EXTENT PERMITTED BY LAW, SONIC BALANCEโ€™S TOTAL LIABILITY FOR A CLAIM ARISING FROM A PARTICULAR PURCHASE OR BOOKING WILL NOT EXCEED THE AMOUNT YOU PAID TO SONIC BALANCE FOR THAT PURCHASE OR BOOKING.

Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability arising from fraud, willful misconduct, or other rights protected by applicable consumer law.

21. INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold Sonic Balance harmless from third-party claims, damages, and reasonable costs arising from your unlawful use of the Services, your material breach of these Terms, or your violation of another personโ€™s rights. This section does not require you to indemnify Sonic Balance for its own negligence, willful misconduct, or violation of law.

22. TERMINATION
You may stop using the Services at any time. We may suspend or terminate access for a material violation of these Terms, suspected fraud, safety concerns, unlawful activity, or conduct that materially harms the Services or others.

Provisions that by their nature should survive termination will remain effective, including payment obligations, intellectual-property provisions, disclaimers, limitations of liability, and dispute provisions.

23. GOVERNING LAW AND VENUE
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law rules. Subject to any consumer rights that cannot be waived, disputes shall be brought in a state or federal court with jurisdiction serving Bucks County, Pennsylvania.

Before filing a legal claim, the parties agree to make a good-faith attempt to resolve the dispute by contacting the other party and allowing a reasonable opportunity to respond.

24. SEVERABILITY; WAIVER; ENTIRE AGREEMENT
If any provision is found unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining provisions will continue in effect.

A failure to enforce a provision is not a waiver. These Terms and the policies incorporated into them are the entire agreement concerning the Services, except for additional written terms presented for a specific product, service, promotion, or booking.

25. ASSIGNMENT
You may not assign your rights or obligations under these Terms without our written consent. We may assign these Terms as part of a sale, transfer, reorganization, or continuation of the business, subject to applicable law.

26. CHANGES TO THESE TERMS
We may update these Terms by posting a revised version. Material changes will be communicated when required by law. The effective date at the top identifies the current version. Continued use after an update becomes effective constitutes acceptance to the extent permitted by law.

27. CONTACT
Questions about these Terms may be sent to:

Sonic Balanceโ„ข
Yardley, Pennsylvania
sonicbalancemethod@gmail.com


Refund, Cancellation and Rescheduling Policy
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REFUND, CANCELLATION AND RESCHEDULING POLICY
Effective date: July 1, 2026
Last updated: July 1, 2026

This Policy applies to purchases and bookings made directly with Sonic Balanceโ„ข. It should be read together with our Terms of Service.

1. WELLNESS SESSIONS
Cancellation or rescheduling 24 hours or more before the appointment:
You may cancel for a refund of amounts paid for the session or reschedule without a fee by contacting us at least 24 hours before the scheduled start time.

Cancellation or rescheduling less than 24 hours before the appointment:
Payments and deposits are generally non-refundable when cancellation or rescheduling occurs less than 24 hours before the scheduled start time. At our discretion, we may allow a one-time courtesy reschedule for illness, emergency, severe weather, or another exceptional circumstance.

No-shows:
If you do not attend and do not contact us before the appointment, the amount paid for that appointment is non-refundable and the appointment is considered used.

Late arrival:
Your session may still end at the originally scheduled time. A shortened session caused by late arrival does not qualify for a partial refund.

Provider cancellation:
If Sonic Balance cancels an appointment and cannot provide a reasonable replacement time acceptable to you, you may choose a full refund of the amount paid for that appointment or a credit toward a future appointment.

Safety or suitability:
If we determine before a session that participation would be inappropriate or unsafe based on information reasonably available to us, we may reschedule, modify, or cancel the session. Refund eligibility will depend on the circumstances and whether important information was withheld or inaccurate.

2. SESSION PACKAGES AND PREPAID SERVICES
Packages are personal to the purchaser or named recipient and may not be resold. Unless otherwise stated at purchase, package sessions must be scheduled within 12 months of purchase. Any legally required longer period will apply.

Unused package sessions may be refunded within 14 days of purchase if no session in the package has been used. After the first session is used, package purchases are non-refundable, except where required by law or when Sonic Balance permanently discontinues the purchased service and cannot provide a reasonable substitute.

When a discounted package is partially refunded, completed sessions may be recalculated at the regular single-session price and deducted from the amount paid before any remaining refund is issued.

3. GIFT CERTIFICATES AND PROMOTIONAL CREDITS
Gift certificates are not redeemable for cash except where required by law. Promotional or complimentary credits have no cash value and are non-refundable.

Expiration, transfer, and use terms will be displayed when the gift certificate or promotion is offered. If a stated term conflicts with applicable law, applicable law controls.

4. PHYSICAL PRODUCTS
Return window:
Eligible physical products may be returned within 14 days after delivery.

Return condition:
Items must be unused, undamaged, and in their original packaging, with proof of purchase. Contact sonicbalancemethod@gmail.com before sending a return. Returns sent without authorization may be delayed or refused.

Non-returnable items:
The following are non-returnable unless defective or required by law:
โ€ข customized, personalized, or made-to-order items;
โ€ข opened hygiene-sensitive or personal-use items;
โ€ข gift certificates;
โ€ข clearance or final-sale items clearly marked as final sale; and
โ€ข items damaged through misuse, improper storage, or ordinary wear.

Return shipping:
Customers are responsible for return shipping unless the item was defective, damaged on arrival, or incorrect. Original shipping charges are non-refundable unless the return resulted from our error or the law requires otherwise.

Inspection and refund:
After we receive and inspect an eligible return, we will notify you whether it is approved. Approved refunds are issued to the original payment method.

5. DAMAGED, DEFECTIVE, OR INCORRECT PHYSICAL PRODUCTS
Contact us within 7 days after delivery and include the order number, description of the problem, and clear photographs when reasonably possible. We may offer replacement, repair, store credit, or refund depending on the circumstances and applicable law.

Do not discard damaged packaging until we confirm whether the carrier or seller needs it for review.

6. DIGITAL PRODUCTS
Because digital products can be accessed, downloaded, copied, or streamed immediately, digital-product purchases are generally final and non-refundable after access or download begins.

We will review refund or replacement requests for:
โ€ข duplicate charges;
โ€ข an incorrect digital item delivered;
โ€ข a materially defective or corrupted file that we cannot replace; or
โ€ข another circumstance where a refund is required by law.

Contact us within 14 days of purchase with the order details and a description of the issue. Technical incompatibility with a customerโ€™s device or software is not normally refundable when reasonable requirements were disclosed before purchase.

7. SUBSCRIPTIONS
Sonic Balance does not currently offer automatically renewing subscriptions unless a product page or checkout expressly states otherwise. If subscriptions are offered, the specific renewal, cancellation, and refund terms displayed at purchase will apply.

8. PROMOTIONAL CODES AND DISCOUNTS
Discounts have no cash value. Refunds for discounted purchases will not exceed the amount actually paid. If a promotion required the purchase of multiple items or services, a partial return may cause the remaining items to be recalculated at their regular price.

9. REFUND PROCESSING
Approved refunds are issued to the original payment method unless another method is agreed or legally required. Financial institutions typically take several business days to post a refund after it is issued. We do not control bank processing time.

10. HOW TO REQUEST A CANCELLATION, RETURN, OR REFUND
Email:
sonicbalancemethod@gmail.com

Include your name, order or booking information, and the reason for the request. We will respond as soon as reasonably possible.

Sonic Balanceโ„ข
Yardley, Pennsylvania


Privacy Policy
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PRIVACY POLICY
Effective date: July 1, 2026
Last updated: July 1, 2026

Sonic Balanceโ„ข respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit sonic-balance.com, make a purchase, book or attend a session, complete an intake form, contact us, or otherwise use our Services.

Sonic Balanceโ„ข is a Pennsylvania sole proprietorship operating under a registered fictitious name and based in Yardley, Pennsylvania. Our store is hosted by Shopify.

1. INFORMATION WE COLLECT
Depending on how you interact with us, we may collect:

Contact and identity information:
Name, email address, telephone number, billing address, shipping address, account information, and communication preferences.

Order and payment information:
Products or services purchased, transaction amount, order history, discount use, refunds, and limited payment details. Full payment-card information is generally processed by Shopify or another payment processor rather than stored directly by Sonic Balance.

Booking information:
Appointment date and time, service selected, reminders, attendance, cancellation history, and related communications.

Intake and wellness information:
Information you voluntarily provide about your goals, stress, comfort, sound sensitivity, relevant health considerations, medications, pregnancy, implanted devices, seizure history, or other matters relevant to participation. We may also collect wellness-oriented observations or measurements, such as heart-rate variability, when included in a session.

Communications:
Emails, messages, support requests, survey responses, feedback, and records of consent.

Device and usage information:
IP address, browser type, device identifiers, pages viewed, referring pages, approximate location derived from IP address, cookies, and analytics information.

Media and testimonials:
Photographs, audio, video, testimonials, or reviews only when you submit them or separately consent to their collection or use.

2. HOW WE USE INFORMATION
We may use personal information to:
โ€ข provide, personalize, and safely administer sessions;
โ€ข process purchases, payments, shipping, downloads, returns, and refunds;
โ€ข schedule appointments and send confirmations or reminders;
โ€ข communicate with you and respond to questions;
โ€ข maintain records and improve our Services;
โ€ข prevent fraud, abuse, and security incidents;
โ€ข comply with tax, accounting, legal, and regulatory obligations;
โ€ข send marketing communications when permitted by law and your preferences; and
โ€ข protect the rights, safety, and property of customers, Sonic Balance, and others.

3. WELLNESS INFORMATION AND HIPAA
Sonic Balance is a wellness business and does not represent that it is a healthcare provider or a HIPAA-covered entity. Information you submit to us may not be protected by the federal HIPAA rules that apply to certain healthcare providers, health plans, and healthcare clearinghouses.

We nevertheless treat private intake and wellness information as sensitive. We use it only for legitimate business, safety, personalization, recordkeeping, or legal purposes and do not publicly disclose it without appropriate permission unless disclosure is required by law or necessary to address an urgent safety concern.

Do not send unnecessary medical records, highly sensitive information unrelated to the Services, or emergency communications through our website or email.

4. HOW WE DISCLOSE INFORMATION
We may disclose information to:

Shopify:
Shopify hosts our online store and processes information needed to operate it.

Payment processors:
To authorize payments, prevent fraud, process refunds, and maintain transaction records.

Booking, form, email, and messaging providers:
To schedule appointments, collect forms, send confirmations, reminders, and permitted marketing communications.

Shipping and fulfillment providers:
To pack, ship, track, and deliver physical products.

Technology and analytics providers:
To host content, maintain security, analyze website use, and improve performance.

Professional advisers:
Accountants, attorneys, insurers, consultants, and other advisers when reasonably necessary.

Government or legal recipients:
When required by law, court order, legal process, tax obligation, or to protect rights and safety.

Business successors:
In connection with a sale, reorganization, transfer, or continuation of all or part of the business, subject to appropriate protections.

We do not sell private intake or wellness information. We do not authorize third parties to use private session information for their own advertising.

5. COOKIES AND ANALYTICS
Our website and service providers may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, support checkout, prevent fraud, understand website use, and measure marketing performance.

You can manage cookies through your browser and any privacy controls or cookie banner available on our website. Disabling certain cookies may affect website functionality.

6. MARKETING COMMUNICATIONS
You may unsubscribe from marketing emails by using the unsubscribe link in the message. You may opt out of marketing text messages by following the instructions provided in the message.

We may still send non-marketing communications about purchases, appointments, security, policy updates, or customer support.

7. DATA RETENTION
We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including providing Services, maintaining business and tax records, resolving disputes, enforcing agreements, and complying with law.

Retention periods vary by type of information. When information is no longer reasonably needed, we may delete, anonymize, or securely archive it.

8. DATA SECURITY
We use reasonable administrative, technical, and physical measures designed to protect personal information. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

You are responsible for protecting passwords and devices used to access your account.

9. YOUR PRIVACY CHOICES AND RIGHTS
Depending on where you live and the law that applies, you may have rights to request access, correction, deletion, restriction, portability, or information about the use or disclosure of your personal information.

You may submit a request to sonicbalancemethod@gmail.com. We may need to verify your identity. We may retain information when required for legal, tax, security, fraud-prevention, or contractual purposes.

You may also use privacy controls provided through our website or Shopify, when available.

10. CHILDRENโ€™S PRIVACY
Our website, online purchases, and standard sessions are intended for adults. We do not knowingly collect personal information online from children under 13. If you believe a child has provided personal information without appropriate consent, contact us so we can review and delete it when required.

Services involving a minor require prior agreement and parent or legal-guardian involvement.

11. THIRD-PARTY LINKS AND SERVICES
Third-party websites, embedded content, payment services, booking platforms, and social-media services have their own privacy practices. We are not responsible for services we do not control.

12. INTERNATIONAL DATA PROCESSING
Shopify and other service providers may process information in the United States, Canada, or other countries. Privacy protections may differ from those in your home jurisdiction.

13. CHANGES TO THIS POLICY
We may update this Policy to reflect changes in law, technology, or our Services. The date at the top identifies the latest version. Material changes will be communicated when required by law.

14. CONTACT
Privacy questions and requests may be sent to:

Sonic Balanceโ„ข
Yardley, Pennsylvania
sonicbalancemethod@gmail.com


Shipping Policy
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SHIPPING POLICY
Effective date: July 1, 2026
Last updated: July 1, 2026

This Shipping Policy applies only to physical products purchased directly from Sonic Balanceโ„ข. It does not apply to appointments, services, or digital downloads.

1. SHIPPING LOCATIONS
We ship only to locations made available at checkout. We may limit or change shipping destinations at any time.

2. ORDER PROCESSING
Estimated processing time will be displayed on the product page, at checkout, or in the order confirmation when available. Processing time begins after payment is approved and does not include carrier transit time, weekends, holidays, severe weather, or delays caused by events outside our reasonable control.

Customized or made-to-order items may require additional processing time.

3. SHIPPING RATES
Shipping charges are calculated or displayed at checkout. Taxes, duties, customs charges, or other government fees may apply depending on the destination and are the customerโ€™s responsibility unless checkout expressly states otherwise.

4. DELIVERY ESTIMATES
Delivery dates are estimates and are not guarantees. Carrier delays may occur because of weather, volume, customs, incorrect addresses, service interruptions, or other circumstances outside our control.

5. SHIPPING ADDRESS
You are responsible for providing a complete and accurate shipping address. Contact us immediately if an address needs correction. We cannot guarantee that an address can be changed after fulfillment begins.

Additional shipping charges caused by an incorrect or incomplete address, refusal, or failure to collect a shipment may be deducted from a refund or charged before reshipment, to the extent permitted by law.

6. TRACKING
When tracking is available, it will be sent to the email or mobile number provided with the order. Tracking updates are supplied by the carrier and may not appear immediately.

7. LOST OR MISSING PACKAGES
If tracking shows no delivery and the estimated delivery window has passed, contact us at sonicbalancemethod@gmail.com. We will make a reasonable effort to investigate with the carrier.

If tracking shows delivered but you cannot locate the package, first check the delivery area, household members, neighbors, building staff, and the carrier. Contact us promptly if the package remains missing.

Replacement or refund decisions will depend on the investigation, carrier coverage, delivery evidence, and applicable law.

8. DAMAGED OR INCORRECT ORDERS
Inspect your order after delivery. Contact us within 7 days if an item arrives damaged, defective, or incorrect. Include your order information, a description, and photographs when reasonably possible.

Keep the item and packaging until we advise whether they are needed for a claim or return.

9. INTERNATIONAL SHIPPING
If international shipping is offered at checkout, the recipient is responsible for customs duties, import taxes, brokerage fees, and local requirements unless otherwise stated. Customs processing may delay delivery.

10. RETURNS
Returns are governed by our Refund, Cancellation and Rescheduling Policy. Do not send a return until you have contacted us and received instructions.

11. CONTACT
Sonic Balanceโ„ข
Yardley, Pennsylvania
sonicbalancemethod@gmail.com


Wellness and Medical Disclaimer
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WELLNESS AND MEDICAL DISCLAIMER
Effective date: July 1, 2026
Last updated: July 1, 2026

Sonic Balanceโ„ข provides non-medical wellness experiences, sound-based relaxation services, educational information, guided practices, digital audio content, and nervous-system regulation support.

1. NOT MEDICAL OR MENTAL-HEALTH CARE
Sonic Balance is not a medical practice, psychotherapy practice, physical-therapy practice, diagnostic service, or emergency service. Sonic Balance does not diagnose, treat, cure, mitigate, or prevent any disease, disorder, injury, or medical or psychological condition.

Information and Services provided by Sonic Balance are not a substitute for evaluation, diagnosis, treatment, medication, or advice from a licensed physician, mental-health professional, or other qualified healthcare provider.

Do not disregard professional advice or delay seeking care because of anything you read, hear, experience, or receive through Sonic Balance.

2. NO GUARANTEED RESULTS
Individual experiences vary. Sonic Balance does not guarantee any specific physical, mental, emotional, spiritual, performance, sleep, pain, stress, trauma-related, or other outcome.

References to relaxation, regulation, coherence, resilience, restoration, integration, balance, or the bodyโ€™s natural processes describe wellness goals or experiences and are not promises of medical treatment or cure.

3. HEART-RATE VARIABILITY AND OTHER MEASUREMENTS
Any heart-rate variability, pulse, frequency, coherence, or similar measurements used during a session are for wellness, educational, and informational purposes only. They are not medical tests and should not be used to diagnose or rule out a health condition.

Unexpected, unusual, or concerning readings should be discussed with a qualified healthcare professional.

4. SAFETY AND SUITABILITY
Before participating, consult an appropriate professional if you are pregnant; have a seizure disorder, implanted electronic device, serious cardiovascular condition, sound sensitivity, acute psychiatric symptoms, or any condition that could affect safe participation.

Tell Sonic Balance before a session about relevant safety concerns. Participation is voluntary. You may ask to reduce volume or vibration, pause, modify, or stop a session at any time.

Stop immediately and seek appropriate help if you experience pain, dizziness, faintness, panic, disorientation, severe distress, or another concerning symptom.

5. DIGITAL AUDIO SAFETY
Do not listen to Sonic Balance audio content while driving, operating machinery, crossing traffic, or performing any activity that requires full attention.

Use a comfortable volume. Prolonged exposure to loud sound may damage hearing. Headphones are optional unless specific content states otherwise.

6. EMERGENCIES
Sonic Balance does not provide emergency assistance. If you believe you may harm yourself or another person, are experiencing a medical emergency, or require urgent psychiatric support, call 911 or contact an appropriate emergency or crisis service immediately.

7. TESTIMONIALS
Testimonials describe individual experiences and do not guarantee that another customer will have the same or similar result. A testimonial cannot establish that a health-related outcome is typical or scientifically proven.

8. ACCEPTANCE
By booking a session, purchasing a product, downloading content, or using our Services, you acknowledge that you have read and understood this Disclaimer and voluntarily accept responsibility for your participation and use.

CONTACT
Sonic Balanceโ„ข
Yardley, Pennsylvania
sonicbalancemethod@gmail.com


Digital Products License and Use Policy
Paste here: Create as a standalone Shopify page and link it from each digital product page and the footer
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DIGITAL PRODUCTS LICENSE AND USE POLICY
Effective date: July 1, 2026
Last updated: July 1, 2026

This Policy applies to digital audio tracks, guided meditations, recordings, written materials, downloads, streaming access, and other digital content provided by Sonic Balanceโ„ข.

1. PERSONAL LICENSE
When you purchase or receive digital content, Sonic Balance grants you a limited, revocable, non-exclusive, non-transferable license to access and use that content for your personal, non-commercial use.

You do not acquire ownership of the copyright, recording, composition, artwork, method, trademark, source file, or other intellectual property.

2. PROHIBITED USE
Without written permission, you may not:
โ€ข share files or account access with another person;
โ€ข upload content to social media, video platforms, file-sharing services, apps, or public websites;
โ€ข copy, resell, rent, sublicense, distribute, or commercially exploit the content;
โ€ข publicly perform or broadcast the content in a business, class, event, session, or paid service;
โ€ข remove copyright, trademark, or ownership notices;
โ€ข modify content for redistribution or create a competing commercial work from it; or
โ€ข use the content to train an artificial-intelligence model or build a commercial dataset.

3. TECHNICAL REQUIREMENTS
You are responsible for compatible equipment, software, storage, internet access, and appropriate playback settings. Product descriptions may identify specific requirements.

Contact us if a file is materially defective or corrupted. We may provide troubleshooting, a replacement file, or another reasonable solution.

4. ACCESS AND AVAILABILITY
Download links or streaming access may expire, be limited, or change for security, licensing, technical, or business reasons. Save purchased downloadable files promptly and maintain your own backup when permitted.

We may update digital content to correct errors, improve quality, or address safety or legal concerns.

5. REFUNDS
Digital purchases are generally final after access, download, or streaming begins. Exceptions are described in our Refund, Cancellation and Rescheduling Policy.

6. WELLNESS DISCLAIMER
Digital content is provided for relaxation, education, personal reflection, and general wellness. It is not medical or mental-health care and is not intended to diagnose, treat, cure, mitigate, or prevent any condition.

Individual experiences vary. No specific result is guaranteed.

7. SAFE USE
Do not use digital audio while driving, operating machinery, crossing traffic, or performing an activity that requires full attention.

Use a comfortable volume and stop if you experience discomfort, dizziness, distress, or unusual symptoms. Consult an appropriate healthcare professional if you have a condition that may affect safe use.

8. TERMINATION OF LICENSE
The license ends automatically if you materially violate this Policy. Upon termination, you must stop using and delete unauthorized copies of the content.

9. CONTACT
Sonic Balanceโ„ข
Yardley, Pennsylvania
info@sonic-balance.comย +1 267 884 9146

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